Communication is a subject that has been study for
many centuries. The ancient Greeks took pride
in becoming great orators in the world of communication. Aristotle, a Greek philosopher
and scientist, and one of the greatest intellectual figures of Western history (Amadio, 2013) study the art of
rhetoric or as we know: communication.
The type of rhetoric Aristotle focused his attention was of a persuasive
nature. He theorized the best way an
orator could sway his audience was by means of personal character/credibility
(ethos), logic of the message (logos), and connecting through emotion (pathos) (Trenholm, 2011, p. 4) . His teachings have traveled through the
centuries to be studied even today. The
world of persuasive study has opened many “cans of worms.” It has been dissected and examined from numerous
angles; however we will gaze at the differences between persuasion,
manipulation, and seduction.
According to an article in the Journal
for the Study of Religions and Ideologies, Aurel Codoban (2006) states, “persuasion is the process by which a
person's attitudes or behaviors are, without duress, influenced by other people
through communication” (p. 151). In the
same article, Codoban points out that “the ancient Greek persuasion is a kind
of communication based on the presence of consciousness, on reasoning and
logical argument: the persuaded person pays attention to what is communicated
and comprehends it…” (p. 154). One of
the persuasive theories recognized today, Social Judgment Theory, has a similar
view point of what persuasion entails; “focus[ing] on how people evaluate
persuasive messages and how such evaluations affect whether or not persuasion
occurs” (Seiter & Gass, 2004, p. 54) . This theory states that a person has a preferred
position, an anchor point, or a psychological benchmark where all communication
is weighed (2004, p. 55). The individual
deciphers the given message against their anchor point to arrive to their decision. From reviewing the above, one would come to
understand, throughout history and even today, persuasion is looked upon as a conscious,
mental effort where the individual has the opportunity to choose, without
duress or coercion, whether to concede or not to the given message. Persuasion deals with the individual.
Merriam Webster’s Dictionary
(2014) defines manipulate as: “To manage or utilize skillfully; to control or play upon by
artful, unfair, or insidious means especially to one's own advantage; to change by artful or unfair means so as to serve one's
purpose.” Referencing back to the article from the Journal
for the Study of Religions and Ideologies, Codoban (2006) tells us about a few
manipulation techniques. He speaks about
reciprocity. One example he gives is when free samples of food items are given
out to taste. This is done in the hopes
that the consumer will purchase some of the sampled items. When items are purchased by the customer,
Codoban states, this action engages the rule of reciprocity (p. 153). The free sample (viewed as a gift) caused
the individual to return the gesture.
Another technique he mentions is “the-door-in-the-face;” ask for
something too big, and then get the thing you wanted” (p. 153). A good example of this is travel sales. The sales person pitches this wonderful and luxurious
vacation package for an enormous amount of money. After you have declined the offer, the sales
person will continue to reduce the amount of the package and perks until you
have agreed to a sale. The premise here:
The sales person probably sold you what they wanted you to buy from the onset. By starting with a larger number from the
beginning and decreasing that number induced one to think they were receiving a
better deal which produced a sale.
Codoban states the rule of reciprocity is represented here as well. When the sales person presented a sensible
offer and concession, buyers felt the need to reciprocate. Codoban talks about “manipulation appeals to
the cultural programming of an individual; stereotypes of thinking, frames and
schemes” (sales/marketing, political campaign) are considered to be a prior
encoding of an individual (p. 154). Because of this encoding, manipulation has a
chance to manifest its powers to sway, for there is no deciphering of the given message against an anchor
point or psychological benchmark to arrive to a deliberate decision. Unlike persuasion, the response
is automatic; lacking conscious mental effort, and attention. A persuasive theory that could play here is
Mere Exposure Theory (ME): “The repeated exposure to an unfamiliar stimulus can
in and of itself increase positive affect toward the stimulus” (Zajonc,
1968). Some scholars believe there is
little thought involved; it is automatic, unconscious processing (Seiter & Gass, 2004, p. 49) . Manipulation wants
to destroy free choice. When brought to
this level a subject-object relationship has been developed (p. 154).
Our last focus is seduction.
Merriam Webster’s
Dictionary (2014) defines seduction as the act of seducing…; something that seduces; temptation; something that attracts or charms. In the game of seduction the subject or
seducer offers their self as the object of desire. This seducer presents a promise (never
fulfilled) to entice or lure one into thinking they will receive some level of
happiness, success, and/or pleasure. Seduction like manipulation appeals to the
masses. It focus is in communication of
advertisement, commercials, and movies (2006, p. 155). However, “seduction is closer to persuasion
than manipulation, because… [its] focus is on a subject (individual) even if
the seducer becomes an object” (2006, p. 155).
Understanding some
framework of persuasion, manipulation, and seduction, it is apparent which one
of these influences you would want to be party to. No one wants to be manipulated or seduced
into a situation. To undergo the process
of persuasion appears to be a normal process of everyday life, in every facet
of our lives; to actively engage in communication where a person's attitudes or behaviors are, without
duress, influenced by other people (Codoban, 2006, p.
151) .
References
Amadio, T. R. (2013, December 23). Aristotle.
Retrieved from Encyclopaedia Britannica:
http://www.britannica.com/EBchecked/topic/34560/
Aristotle AshfordStudentBlogger. (2012). Persuasion,
Manipulation, & Seduction. Photo retrieved from
ashfordstudentblog.blogspot:
http://ashfordstudentblog.blogspot.com/p/persuasion-manipulation-seduction.html
Codoban, A. (2006). From persuasion to
manipulation and seducation. (A very short history of global communication). Journal
for the Study of Religions and Ideologies, 151-158.
Manipulate. (n.d.). Retrieved June 16, 2014, from
http://www.merriam-webster.com/dictionary/manipulate
Seduction. (n.d.). Retrieved June 16, 2014, from
http://www.merriam-webster.com/dictionary/seduction
Seiter, J. S., & Gass, R. H. (2004). Perspectives
on persuasion, social influence, and compliance gaining. Boston: Pearson
Education Inc.
Trenholm, S. (2011). Thinking through
communication: An introduction to the study of human communication.
Boston: Pearson.
Zajonc, R. B. (1968). Attitude effects of mere exposure. Journal of Personality and Social
Psychology Monograph Supplement, 9,
(2, Pt. 2), 1-28.
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